Registration bureau unveils new strategy to improve services
URSB's fourth strategic plan (SP IV), which was launched in Kampala on Thursday (September 25), covers the period from the financial year 2025/26 to 2029/30).
(L-R) Ann Ninkijuka board member URSB, Mercy Kainobwisho Registrar General Uganda Registration Services Bureau (URSB) and Francis Butagira Chairperson Board of Directors Uganda Registration Services Bureau (URSB) look on as Moses Kaggwa Director Economic affairs Ministry of Finance launches the URSB Strategic Plan 1V. This was at the URSB offices Kololo on September 25, 2025. (Photos by Nancy Nanyonga)
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The Uganda Registration Services Bureau (URSB) has officially unveiled its new five-year strategic plan to deliver inclusive, innovative, and efficient services.
The institution mandated under Ugandan law to deliver a number of registration services that aim at facilitating and enabling the private sector growth in order to create a better investment climate.
URSB's fourth strategic plan (SP IV), which was launched in Kampala on Thursday (September 25), covers the period from the financial year 2025/26 to 2029/30).
It was launched by the finance ministry’s permanent secretary, Ramathan Ggoobi, together with his ministry of justice and constitutional affairs counterpart, Robert Kasande, and URSB registrar general Mercy Kainobwisho.
Ggoobi, who was represented by Moses Kaggwa, the finance ministry’s director of economic affairs, described the event as a national milestone.
Jackie Kemigisha Kizza Board member URSB, Ann Ninkijuka board member URSB, Mercy Kainobwisho Registrar General Uganda Registration Services Bureau (URSB), Francis Butagira Chairperson Board of Directors Uganda Registration Services Bureau (URSB), Moses Kaggwa Director Economic affairs Ministry of Finance and other officials pose for a group during the launch of the URSB Strategic Plan 1V at the URSB offices Kololo on September 25, 2025. 
“This is more than a URSB event—it is a national milestone. A vibrant registration system forms the backbone of private sector growth, job creation, and business formalisation, key pillars of Uganda’s transformation agenda,” he said.
He also said the new strategic plan aligns seamlessly with the objectives of the National Development Plan (NDP) IV, ensuring that URSB’s work directly supports their national priorities for inclusive and sustainable development.
On his part, Kasande noted that when citizens register their businesses, protect their intellectual property, or secure credit using their assets, they are not only exercising their rights, but also economic participation.
“For us at the ministry of justice and constitutional affairs, URSB’s progress reflects our broader mandate, strengthening the rule of law, enhancing access to justice, and supporting Uganda’s development agenda,” he said.
“We are proud to see how these reforms are empowering Ugandans and driving inclusive growth,” Kakande added.
URBS chairman of the board of directors, Francis Butagira, said they have strengthened internal mechanisms through automation and simplified procedures, making services more efficient and accessible.
“The mass business registration initiative has been a real game-changer, formalising thousands of enterprises and opening new opportunities for Ugandans in the formal economy,” he said.
Kainobwisho stated that as they unveil their plan, they reflect on the remarkable journey that has brought them here.
“From our early beginnings, we have undergone a digital shift, moving away from paper-based systems prone to delays and errors, to innovative, secure platforms that safeguard identity and promote efficiency,” she said.