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The deputy head of the Resident District Commissioner (RDC) Secretariat, Dr Sr Mary Grace Akiror, has urged local governments to regularly organise community barazas to improve citizens' access to and utilisation of Government services and programmes.
Akiror said many Government programmes and services were not achieving their intended impact because some residents were either unaware of them or lacked adequate information on how to access and benefit from them.
She made the remarks during a community engagement meeting held on September 8, 2026, at Banda Secondary School in Banda subcounty, Namayingo district. The meeting was organised by her RDC Secretariat to strengthen accountability, citizen participation and service delivery.
She said community barazas provide an important platform for Government officials to explain programmes to citizens, listen to their concerns and obtain feedback on service delivery.
“Most residents are not involved and, in some cases, are not aware of government programs and services available to them. This is largely because of a lack of information,” Akiror said.
She urged districts to use barazas to bridge the information gap between Government and communities, saying citizens can only effectively participate in development programmes when they understand them.

Erisania Mayende, the Acting Namayingo DEO, is addressing the community
Akiror also encouraged local leaders and technical officers to use community engagement meetings to explain Government priorities, eligibility requirements and available opportunities while addressing misinformation that may discourage people from accessing services.
She said regular interaction between citizens and Government officials would strengthen accountability, transparency and community participation in service delivery.
“Let us take the government closer to the people. When communities understand government programs, they are more likely to participate, demand accountability and utilise the services provided,” she said.
She said citizens should be given an opportunity to ask questions and provide feedback on the quality of services delivered in their communities.
She called on local leaders to ensure that women, youth, persons with disabilities and vulnerable groups are given an opportunity to participate in the barazas and voice their concerns.