Britam, partners to make comprehensive motor insurance accessible and flexible
Speaking during the launch last week at their offices in Nakasero, Allan Mafabi, Chief Executive Officer of Britam Insurance Uganda, said the move will boost uptake of comprehensive insurance.
Allan Mafabi, the Chief Executive Officer of Britam Insurance Uganda (wearing a red tie) and other partners after the announcement in Kampala. (Courtesy photo)
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In a move aimed at making motor insurance accessible and flexible, Britam Uganda and partners have unveiled a new campaign dubbed Car-Tono Katono, an initiative designed to allow payments to be made in instalments.
While motor insurance is a legal requirement for all motorists in Uganda, many drivers and fleet operators continue to rely mainly on Motor Third Party cover.
One of the key barriers to taking up comprehensive insurance has been the requirement to pay the full annual premium upfront, which can place pressure on household and business cash flow.
The newly launched product addresses this challenge by giving customers the flexibility to pay for comprehensive motor insurance monthly, quarterly, semi-annually, or in a manner aligned to their cash flow.
“For far too long, many Ugandans have had to dig deep into their wallets to pay for costly garage repairs after accidents. We are helping change this reality by making comprehensive motor insurance more accessible before emergencies happen, through flexible payments that fit everyday cash flow,” Mafabi noted.
As part of the campaign, Britam has integrated an AI-enabled vehicle inspection module into the motor insurance customer journey, with access available through WhatsApp.
This allows customers to remotely self-inspect their vehicles using their mobile phones, purchase cover, and manage their motor insurance policies more conveniently.
NxtPe, on the other hand, supports the digital customer experience, helping make the payment and policy journey simple, seamless, and convenient.
“We can no longer keep away from technology and innovation is the way to go. The interest being offered is market friendly and it will enable Ugandans to insure their cars.
The launch comes at a time when Uganda’s motor vehicle population continues to grow, alongside rising demand for financial solutions that are flexible, convenient, and designed around real customer needs.
Britam’s approach reflects a broader shift within financial services towards solutions that fit how people live, earn, and plan. The company aims to help more Ugandans move beyond minimum cover and access the motor protection they truly need in a more affordable and practical way.
The development comes barely a week after the insurance sector reported a historic performance of sh2 trillion, majorly attributed to consumer confidence, digital innovation and regulatory reforms.