Tuesday,October 27,2020 10:51 AM

How MTN revolutionize telephony in Uganda

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Added 24th October 2017 03:46 PM


How MTN revolutionize telephony in Uganda

MTN staff showing different services provided by the newtork at the Uganda Manufacturers Association Showgrounds at Lugogo, Kampala


Before MTN Uganda came into the country, the telecom industry was only for an exclusive club of Ugandans.

The Government liberalised the telecommunications industry in the early 1990s. In 1993, Celtel Uganda became the first privately-owned company licensed by the Government to provide telecom services in the country to compete against the then state-owned Uganda Posts and Telecommunications Corporation.

The company began operations in 1995, and served customers in the urban areas of central Uganda such as Kampala, Entebbe and Jinja using the Global System for Mobile Communications technology.

MTN Uganda was licensed in April 1998 as the country's second private player in the telecom business after winning a competitive international tender. MTN shortly began operations in October, and what has happened since then is revolutionary.

 mobile money agents provide money transfer servicesMTN mobile money agents provide money transfer services


"As early as 1999, Uganda became the first country on the continent where the number of mobile subscribers surpassed the number of fixed-line users, and the ratio is now more than 18:1.

The market is consistently growing at around 50%, while market penetration is still low at less than 9%," says www.internetworldstats. com. Starting off by offering mobile, fixed-line, payphone and data services, MTN employed a better strategy than its competitors, powering through to the top of the market, a position the company still holds today.

"Before MTN came to Uganda, owning a mobile phone was a preserve of a select few. When MTN came to Uganda, only then did a mobile phone start being something that many people could buy," says a client who has been an MTN subscriber since 2000.

"Only with MTN was it possible, for many parts of the country, to get telecom coverage." Unlike its competitors that concentrated mainly in urban centres around central Uganda, MTN spread her wings to all corners of the country, on the back of a reliable network. It is also with the MTN that prices started coming down. CLICK HERE  FOR MORE ON THIS STORY 


MTN taps into Internet market

The UN last year resolved that access to the Internet is to be considered a human right. Uganda is on the right track in this regard, thanks to investments by private players such as MTN Uganda.

When it comes to the best Internet coverage, MTN Uganda is heads and shoulders above the competition in Uganda.

Last year, the telecom giant embarked in a massive investment in its Internet infrastructure to consolidate market leadership in the fast growing data front.

"We are going to embark on a massive roll out of 3G, and then improve the fibre network which stands at more than 5,000km. We have 100 sites of 4G LTE, and are going to double that number before the end of the year," Rami Farah, MTN Uganda's chief technical officer, said in an interview with New Vision.

 has made it possible for most of its clients to get fast nternet connectionMTN has made it possible for most of its clients to get fast Internet connection


Internet speed

MTN already has the longest fibre optic cables in comparison to any other network. With MTN Uganda, the further the fibre optic cables go, the better Internet speeds become. last year conducted independent tests 38 MTN taps into Internet market NEW VISION, Tuesday, October 24, 2017 ADVERTISER SUPPLEMENT which confirmed the telecom giant's superiority on this front.

The tests, carried out at various locations around Kampala, put MTN's average 3G speed at 11.793Mbps. The next best telecom's speeds were half the speed at 5.467Mbps and the third was at 4.826Mbps.

MTN's 4G/LTE network exhibited speeds in excess of 60Mbps, with the highest speed of 68.84Mpbs being recorded at Garden City in Kampala. CLICK HERE FOR MORE ON THIS STORY 




MTN Foundation improving lives

The MTN Foundation is a not-for-profit entity through which the mobile telephone giant implements its corporate social responsibility (CSR) investments.

Prior to the formation of the foundation in 2007, MTN Uganda, had been involved in far-reaching CSR as well as sponsorship activities that have impacted on the lives of Ugandans across the country.

With the formation of the foundation, MTN Uganda has reinforced its outreach to communities and interest groups, majorly focusing on education, health and national priority initiatives.

 team at the  hildrens illage in ntebbe handing over scholastic materialsMTN team at the SOS Children's Village in Entebbe handing over scholastic materials


The MTN Foundation was established to focus and deliver the company's vision for communities across Uganda, focusing on education, health and areas of national priority.

National priority areas

Following a successful 2015 MTN marathon which was held under the theme "Run for Kampala", MTN Uganda and partners handed over sh500m collected during the run, to the Kampala Capital City Authority (KCCA).

The money was for implementing the bio-sanitation water and sanitation project in five deserving government-aided primary schools in Kampala city.

The schools included Kisaasi Primary School, Kitebi Primary School, Kasubi Church of Uganda Primary School. Others were Naguru Katale Primary School and Nsambya Police Children's School. CLICK HERE FOR MORE ON THIS STORY


MoKash attracts 2.7 million customers

In August last year, the Commercial Bank of Africa (CBA) in collaboration with MTN Uganda, launched a virtual account (MoKash) to allow customers to save and access credit services using their mobile phones.

CBA opened in Uganda in 2014 as a commercial bank, following the issuance of the commercial banking licence by Bank of Uganda. It is a member of the Commercial Bank of Africa group with headquarters in Kenya's capital, Nairobi. It has subsidiaries in Kenya, Uganda and Tanzania.

The chief executive officer for CBA Uganda, Samuel Odeke, told Nelson Kiva that MoKash has recorded success similar to schemes such as M-Shwari in Kenya and M Pawa in Tanzania which started much earlier

Tell us more about the MoKash product.?

MoKash is a micro savings and loans service that allows customers to open an account in which they can deposit as low as sh50 and access micro-loans up to sh1m. The money is payable at a fl at rate of 9% within a month of disbursement. CLICK HERE FOR MORE ON THIS INTERVIEW 




MTN Marathon: A race for humanity

The MTN Kampala Marathon is an annual initiative aimed at creating an opportunity for all Ugandans and non- Ugandans to contribute towards the development of the country by raising funds towards a noble cause.

Over the last 11years, the marathon has grown to become the biggest sporting event in Uganda with more and more people from all walks of life, participating.

The number of individuals participating has grown exponentially from 1,500 runners in 2004 to a capped number of 20,000 last year.

The marathon is made possible by MTN Uganda together with partners Huawei, Vision Group, Stanbic Bank and Rwenzori Mineral Water. The Uganda Athletics Federation (UAF) are the technical partners in organising the event.

Over and above the fun and athletics, the marathon has always been run for a cause towards various underprivileged communities and individuals. 

he  ampala arathon has helped to raise money for many humanitarian causesThe MTN Kampala Marathon has helped to raise money for many humanitarian causes


MTN initiatives

Proceeds from the first marathon of 2004 went towards supporting the Uganda Red Cross Mama Bag appeal (2004 - 2006) and the Uganda Red Cross Resettlement appeal (2007- 2010).

These initiatives mainly focused on expectant mothers in the internally displaced people's camps during the two decade war in northern Uganda.

The proceeds also supported a water and sanitation project in Amuria district (2011), water and sanitation project in Kiryandongo (2012), water and sanitation project in Nakapiripirit (2013), water and sanitation project in Kotido (2014)and sanitation in schools around Kampala (2015). 





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