Well done, Umeme
EDITOR—I wish to thank Umeme for their quick response when I called their number 0312 185 185 on a Sunday afternoon recently.
EDITOR—I wish to thank Umeme for their quick response when I called their number 0312 185 185 on a Sunday afternoon recently.
The customer service lady was helpful and polite when receiving my complaint. It was even good news to learn that customer service lines are operational even on weekends when most people are at home. When the technicians were driving towards my residence, they kept calling to confirm location.
Umeme, keep up the spirit of good and timely customer service! Umeme staff demonstrated a positive mental attitude value.
G. Mwenemisisiro
Kampala
The customer service lady was helpful and polite when receiving my complaint. It was even good news to learn that customer service lines are operational even on weekends when most people are at home. When the technicians were driving towards my residence, they kept calling to confirm location.
Umeme, keep up the spirit of good and timely customer service! Umeme staff demonstrated a positive mental attitude value.
G. Mwenemisisiro
Kampala