Emirates brings digital boarding pass

EMIRATES Airlines has introduced an electronic boarding pass (eBP).

By James Odomel

EMIRATES Airlines has introduced an electronic boarding pass (eBP).

The e-pass permits passengers carrying only hand luggage to bypass check-in and proceed directly through passport control and security to their boarding gate.

Passengers with check-in baggage may also use the eBP in conjunction with the ‘Quick Bag drop’ counters.

The divisional senior vice- president for Emirates airport services, Dale Griffith, said: “Emirates is one of the first airlines in the Middle East to launch eBPs. The objective is to provide customers with more control of their trips, more flexibility and value-added services.”

He said: “By printing an eBP at home, customers reduce or eliminate standing in queues at the airport. By automating processes, we are able to bring about efficiencies that will provide a seamless customer passage starting at home, continuing through the airport, and all the way to the aircraft.”

The eBP was developed by Emirates Airport Services, and was launched in collaboration with Dubai Police, Immigration and Security.

It carries an International Air Transport Association (IATA)-approved 2D bar code, which can be read at all the boarding gates on the network that have scanners, enabling customers to be accepted for their journeys.

Airports without scanners can still board passengers holding an eBP using the Departure Control System since the required data is also printed on the eBP.

Alternately, airport staff can re-issue a traditional boarding pass by accessing onward flight information, which is printed on the eBP.

eBPs, along with RFID baggage trials, are initiatives that are led by Emirates Airport Services to improve the way Emirates cares for clients.