MTN Zone discounts keep changing

EDITOR—On Friday, Allan Muhindo wrote a letter entitled “MTN billed me wrongly”. MTN would like to clarify that the MTN Zone discounts are applied to customers depending on the percentage displayed on their phone screens at the time of making the call and where they are located.

EDITOR—On Friday, Allan Muhindo wrote a letter entitled “MTN billed me wrongly”. MTN would like to clarify that the MTN Zone discounts are applied to customers depending on the percentage displayed on their phone screens at the time of making the call and where they are located.

MTN Zone calls are charged per second. With MTN Zone, discounts keep changing and are applied off the per second rate of sh8 per second for MTN-to-MTN calls.

So for a customer to benefit from MTN Zone, they have to activate it first by typing *135*1#. MTN Zone does not apply to other tariff plans. There are no charges for activating or deactivating MTN Zone.

Sheila Kangwagye
Public Relations Officer
MTN-Uganda