Low-cost job skills training here

Mar 19, 2006

The Ministry of Education and sports has embarked on a programme to establish outsourcing services and a call-centre industry through a new low-cost education methodology called Easy Learning (e-learning) programme.

By Godfrey Kimono
The Ministry of Education and sports has embarked on a programme to establish outsourcing services and a call-centre industry through a new low-cost education methodology called Easy Learning (e-learning) programme.
Easy Learning, the new computer-based training programme, aims at providing affordable education in ICT.
While launching the pre-paid e-learning card, Godfrey Sseruwagi, the programme coordinator, said the project is part of the government’s policy to prepare the country’s labour force through equipping them with affordable training skills to compete for international jobs.
Sseruwagi said the programme would boost the practical skills of Ugandans to compete for global jobs through job-outsourcing services and International Call- Centre Industry to millions.
This new industry can employ a sizeable number of Uganda’s unemployed graduates, if the country is able to demonstrate to international Business Process Outsourcings (BPO) companies and call centre operators that there is ample availability of skilled labour to serve the new global market economy.
Uganda follows India and Pakistan, which were some of the first countries to benefit from this trend because of their large numbers of skilled labour force. e-learning offers training in call centre curriculum, customer service, communications, compliance, finance, human resources, management, marketing, professional development, sales, and quick book recording, lotus, IBM among other courses.
Easy Learning is highly interactive with over 400 courses in their curriculum. Learning is through audio and visual tools that give students instant feedback on their performance and yet can earn credits towards U.S university degrees for each course completed.
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