SIR â€” I am grateful to the pioneers of the interbanking system (Bankom) in Uganda which allows customers to withdraw money at atms of other banks.
Before I left Kampala, a friend of mine needed money and requested me to lend him some and promised to repay it by the time my accommodation bill at my hotel in Mbale was due for clearance. I gave him some of the money and left for Mbale. When the day for clearing my bill came, I phoned him, directing him to deposit the money on my DFCU Bank account assuming that DFCU had a branch/ATM in Mbale, which he did. Unfortunately, I realised too late that DFCU had no branch in Mbale.
I was left with the option of leaving my belongings in Mbale and coming back to Kampala to organise for some money. However, on my way to the hotel, I saw Nile Bank and remembered the Bankom system. I realised that I could withdraw my money on the DFCU Bank account from the Nile Bank ATM.
And true to my expectation, the ATM spat out the cash. Thanks Bankom and thanks Nile Bank for having a branch in Mbale. You saved me from embarrassment.
Edes and Associates
Nile bank, thank you for Bankom!