MTN explains network jam

Dec 31, 2006

“IT is difficult to build a network which is going to be used for a few days a year. People should spread out calls during the day and not only in the evening,” MTN’s chief commercial officer, Eric van Veen, said while explaining the disruption in telephone communication.

By Emmy Olaki

“IT is difficult to build a network which is going to be used for a few days a year. People should spread out calls during the day and not only in the evening,” MTN’s chief commercial officer, Eric van Veen, said while explaining the disruption in telephone communication.

Van Veen said the disruption is due to increased traffic because around this time of the year, many people are communicating.

He also attributed the network jam to strain on the network upcountry as many people travel.

Van Veen said the company had upgraded the sms centre before Christmas to reduce the problem, but it was insufficient because many times, people make calls at certain times of the year and day.

MTN has about 1.5 million subscribers, while total mobile phone subscribers are close to 2.5 million.

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