UGAFODE 2019 financial performance
Apr 28, 2020
With support from SIDA through Grameen Credit Agricol, we have consolidated our presence in extending our products and services
UGAFODE MICROFINANCE LIMITED (MDI) is pleased to report its financial performance for the fiscal year 2019.
During the year, the Institution with support from aBi Finance embarked on upgrading the Core Banking System to offer new digital banking solutions that are focused on meeting customer needs, improve efficiency and effective delivery of services. These will include remote account opening and digital loans.
With support from SIDA through Grameen Credit Agricol, we have consolidated our presence in extending our products and services to include rural refugees in Nakivale - Isingiro District by setting up a low cost branch in the settlement.
The Institution took a strategic decision to conduct a job profiling exercise to enhance staff productivity levels through role clarity.
This initiative coupled with others like upskilling staff capacities and performance rewards was part of our people agenda to support the achievement of the Institutional goals for the year 2019.
The institution has developed a standard for communication at all levels and this will enable staff to be able to relay the same message to clients and all stakeholders. We thank our esteemed customers, funders and lenders for the continued support and a fruitful business relationship. We thank the Board for the dedication and professional guidance.
As a listening Institution, we would like to inform all our customers that we have come up with a credit relief plan to minimize the impact of COVID - 19 on the sustainability of your businesses. Please contact your Relationship Officer or Branch Manager for details.