The award was presented during a colorful event officiated by the Minister without Portfolio Hajji Abudu Nadduli.
Diamond Trust Bank has for the third time been recognized by Customers as the Best Innovative Bank during the People's Choice Quality Awards 2016’.
The award was presented during a colorful event officiated by the Minister without Portfolio Hajji Abudu Nadduli at Imperial Royal Hotel in Kampala.
DTB was considered to be the best innovative bank because it’s the only institution in the banking industry with a payment platform that enables business (merchants) to receive payments instantly from customers via mobile money to the merchant’s bank account.
The service called Pay Easy was launched recently and has quickly gained momentum due to the ease at which both corporate and individual customers are able to transact business and make payments across mobile money and banking platforms
Samuel Muyingo, the of Head of Money Transfers and Marketing, spoke at the occassion.
He said: “the innovations consolidate Diamond Trust Bank's position as a market leader in the use of technology-led financial service products which is in line with our vision of enabling people to advance with confidence and success by not only offering innovative products and services but also delivering them in a way which is both convenient and secure."
He added that a number of banks have rolled out mobile banking service but over and above the mobile banking platforms, DTB Mobile banking also has a unique feature that enables their customers to stop a cheque but no other bank has this feature on their mobile banking platform.
DTB is one of the first banks in Uganda to introduce Digital banking. Digital banking service are available at DTB Kampala Road branch, Jinja, Owino, Nakivubo, Wandegeya, Ntinda, Masaka and Mbarara during normal business hours but available 24/7 at DTB Parliament Avenue, Seeta, Namanve and Kikuubo branch.