Food: The cashier spoilt the good service
Jul 30, 2010
FOR a time you could not talk of Steers without talking of Nando’s. Both large pizza-and-burger joints appeared at around the same time and to varied responses, including the sneer from the snobbish that they were just glorified take-aways.
BY ERNEST BAZANYE
FOR a time you could not talk of Steers without talking of Nando’s. Both large pizza-and-burger joints appeared at around the same time and to varied responses, including the sneer from the snobbish that they were just glorified take-aways.
Now, many years down the line, that is only half right, for there is little about Steers that is glorified.
While its twin up the street continues to attract the trendy, the hip and the cool, Steers has settled with a less glitzy clientele. I am not going to be snobbish again and use the word “localâ€, but you find more pointy shoes here than Chuck Taylor “ol’ Skoolsâ€.
If I am wary of being seen to treat the customers with less respect than they deserve this is not an attitude shared by the lady at the counter.
Waiters do not come to you. You go to the cashier yourself and assume that she will take your order. Unfortunately, I had to wait for a bit of a while as she finished some sort of chat she was having with a colleague and then cough and sarcastically ask her if she was planning to serve customers any time soon.
My cheeseburger with chips was a modest affair to be kind. A small cupcake of a burger and a handful of fries. It may be that this is what you get when you order for one of the cheapest things on the menu. Though it was quite good, and I loved the chips, I could not forget that I could get healthier portions for the same price at quite a number of other places where I would not even have to deal with scornful cashiers.
When I was done, though, the staff member who came over to take my tray smiled politely and asked if I was through, which indicates that the service isn’t always as crap as the cashier had indicated it was.
FOR a time you could not talk of Steers without talking of Nando’s. Both large pizza-and-burger joints appeared at around the same time and to varied responses, including the sneer from the snobbish that they were just glorified take-aways.
Now, many years down the line, that is only half right, for there is little about Steers that is glorified.
While its twin up the street continues to attract the trendy, the hip and the cool, Steers has settled with a less glitzy clientele. I am not going to be snobbish again and use the word “localâ€, but you find more pointy shoes here than Chuck Taylor “ol’ Skoolsâ€.
If I am wary of being seen to treat the customers with less respect than they deserve this is not an attitude shared by the lady at the counter.
Waiters do not come to you. You go to the cashier yourself and assume that she will take your order. Unfortunately, I had to wait for a bit of a while as she finished some sort of chat she was having with a colleague and then cough and sarcastically ask her if she was planning to serve customers any time soon.
My cheeseburger with chips was a modest affair to be kind. A small cupcake of a burger and a handful of fries. It may be that this is what you get when you order for one of the cheapest things on the menu. Though it was quite good, and I loved the chips, I could not forget that I could get healthier portions for the same price at quite a number of other places where I would not even have to deal with scornful cashiers.
When I was done, though, the staff member who came over to take my tray smiled politely and asked if I was through, which indicates that the service isn’t always as crap as the cashier had indicated it was.