‘Mentoring improves performance’
Mar 31, 2009
Coaching and mentoring employees is essential in getting value from them than the traditional ways, Norah Njuba Bwalya, the executive coach from Coach Africa, has said.
By Mikaili Sseppuya
Coaching and mentoring employees is essential in getting value from them than the traditional ways, Norah Njuba Bwalya, the executive coach from Coach Africa, has said.
She said coaching harnesses employees’ emotional competence, which is vital for better output. “Coaching develops one’s talent and enables them to realise their potential. Every leader should be a coach to inspire and bring out the employees’ hidden talents,†she said.
Bwalya said according to a recent competence study, top performers were 12 times more productive than those employees at the bottom.
“The research showed that about a-third of this difference is due to technical skills and cognitive ability, while for the two-thirds of them, it is due to emotional competence,†she said.
She said emotional competence leads to the right attitude for the job, besides knowledge and skills.
This was during the Human Resources Management Association of Uganda meeting at Grand Imperial Hotel in Kampala under the theme: “Coaching for performance: The missing link.â€
Bwaya said new employees should be given a personal reason why they should perform. Talent development should be part of the coaching and an effective form of rewardâ€
The workshop was attended by human resources managers and chief executive officers who included Henry Kitaamirike of National Housing and Construction Company who gave an example of how an accounts officer in his firm did better as a salesperson after being reluctant to be changed and won best salesperson award this year.
Coaching and mentoring employees is essential in getting value from them than the traditional ways, Norah Njuba Bwalya, the executive coach from Coach Africa, has said.
She said coaching harnesses employees’ emotional competence, which is vital for better output. “Coaching develops one’s talent and enables them to realise their potential. Every leader should be a coach to inspire and bring out the employees’ hidden talents,†she said.
Bwalya said according to a recent competence study, top performers were 12 times more productive than those employees at the bottom.
“The research showed that about a-third of this difference is due to technical skills and cognitive ability, while for the two-thirds of them, it is due to emotional competence,†she said.
She said emotional competence leads to the right attitude for the job, besides knowledge and skills.
This was during the Human Resources Management Association of Uganda meeting at Grand Imperial Hotel in Kampala under the theme: “Coaching for performance: The missing link.â€
Bwaya said new employees should be given a personal reason why they should perform. Talent development should be part of the coaching and an effective form of rewardâ€
The workshop was attended by human resources managers and chief executive officers who included Henry Kitaamirike of National Housing and Construction Company who gave an example of how an accounts officer in his firm did better as a salesperson after being reluctant to be changed and won best salesperson award this year.