NWSC, URA phase out cash offices

By Cecilia Okoth

National Water and Sewerage Corporation (NWSC) and Uganda Revenue Authority (URA) have phased out cash office payments of water bills and taxes respectively  for electronic payments.

Electronic payments, also known as e-payments, was ventured early this year to ensure customers are served much better.

Speaking at the launch of the system held at the Bank of Baroda offices in Kampala on Wednesday, Alfred Okidi, Chief Manager Finance and Accounts (NWSC) said the long queues that customers made had become inconveniencing and that is why we decided to use electronic payments.

“We shall not be doing any more paper work. All you have to is carry your water bill account number to any bank or mobile telephone Company of your choice and payment will be instant,” Okidi said.

In the same way, James Odong who represented URA said the company had started a modernization initiative to improve customer services through E payment.

The ceremony was graced with the signing of a Memorandum of Understanding between National Water and Sewerage Corporation, Uganda Revenue Authority and Bank of Baroda that pledged to support both companies.