UTB roots for improved hotelier service delivery in Gulu
Angela Nalugo, the UTB quality assurance officer, on April 25, 2024, said the training is emphasising food safety, hygiene, customer service, and safety procedures.
Angela Nalugo, the UTB quality assurance officer while speaking to the media. (New Vision Archive)
To ensure adherence to regulations and improve service delivery in the hospitality and tourism industry, the Uganda Tourism Board (UTB) is training several hoteliers
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