ICT ministry, ISO root for effective communication in govt agencies

Mar 26, 2024

During a retreat in Moroto on March 19, 2024, Dr. Aminah Zawedde, the Permanent Secretary of the Ministry of ICT and National Guidance, highlighted the significance of collaborative effort among government communicators.

The Ministry of ICT and National Guidance and the Internal Security Organization (ISO) are pioneering initiatives to refine the approach to government communication in Uganda. (Courtesy photo)

Apollo Mubiru
Journalist @New Vision

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The Ministry of ICT and National Guidance and the Internal Security Organization (ISO) are pioneering initiatives to refine the approach to government communication in Uganda.

This partnership is key to ensuring that the actions and priorities of the government are communicated effectively, aiming to positively impact the citizenry's quality of life.

During a retreat in Moroto on March 19, 2024, Dr. Aminah Zawedde, the Permanent Secretary of the Ministry of ICT and National Guidance, highlighted the significance of collaborative effort among government communicators.

"To reach out and effectively inform the various audiences about the government’s endeavours, it’s crucial that we operate not as isolated entities but in a concerted manner," she said.

The objective of the retreat revolved around modernizing government communications to match the pace of technological advancement and to utilize these developments for public benefit, enhancing the credibility and efficiency of government communication, building public trust, and nurturing top-notch communication talent within the government sector.

Col. Emmy Katabazi, the Deputy Director General of the Internal Security Organization, observed the need for a paradigm shift in the mindset of government communicators to support the revolutionary goals of the government.

"We need to adopt a revolutionary mindset. The challenges we face are significant, and they require us to think and act broadly, not narrowly," he noted.

The retreat, organized by the Ministry of ICT and National Guidance in partnership with the ISO came up with concrete plans to improve how government communicates with the people.

The Government Communication Officers Forum (GCOF), established in 2012, is now being revitalized to ensure that government spokespersons and communicators work together effectively to convey the government's social, economic, and development messages to the public.

The retreat was a step forward in improving government communication in Uganda through working together, understanding the changing technology landscape, and staying connected to the communities they serve; government communicators are becoming better equipped to share information that can truly make a difference in people's lives.

Dr. Zawedde and Col. Katabazi's underscored the commitment to a renewed and effective communication framework that aligns with the needs and aspirations of the Ugandan populace, promising a future where government communication is more interactive, transparent, and transformative.

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