Taxi operators, Vivo discuss fuel quality assurance

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The Federation of Uganda Taxi Operators has commended Vivo Energy Uganda for consistently providing high-quality products that enable seamless operations and drive record-breaking business success.

The observation was made during the recently hosted key stakeholders meeting of members from Uganda’s passenger transport sector during a guided tour of its Kampala Depot and Tank Farm, offering a behind-the-scenes look at the systems that safeguard fuel quality and reliability before products reach the market.

The engagement brought together leaders from the Federation of Uganda Taxi Operators (UTOF), and representatives of the boda boda community, media professionals and digital content creators. The tour forms part of the company’s broader effort to strengthen transparency around its operations and demonstrate the processes that underpin the Shell brand’s performance promise.

Participants toured the two fuel depots, the LPG filling plant, and the product quality laboratory, where they observed how fuels and lubricants are received, tested, stored and dispatched before distribution across the country.

The facility operates a multi-stage quality assurance process in which every batch of product undergoes sampling and laboratory testing before it is cleared for delivery to customers.

Rashid Ssekindi, the Chairman of the Federation of Uganda Taxi Operators, welcomed the engagement and noted that access to reliable fuel and lubricants plays an important role in the efficiency and sustainability of passenger transport operations.

“We appreciate the opportunity to see the systems and processes that ensure fuel quality before it reaches the market. For taxi operators whose livelihoods depend on vehicle performance, reliable fuel helps reduce maintenance costs, improve efficiency and keep vehicles on the road serving passengers,” Ssekindi said.

According to Joanita Mukasa Menya, the Managing Director of Vivo Energy Uganda, the decision to host stakeholders at the depot reflects the company’s commitment to transparency and to strengthening confidence in the integrity of the fuel supply chain.

She noted that while Shell products are widely recognised for their quality, it is equally important for stakeholders to understand the operational discipline that ensures every litre meets strict international specifications.

“Trust in energy products is built through consistency and transparency. By hosting stakeholders at our operations, we are demonstrating the systems, technology and expertise that ensure Shell fuels, lubricants and LPG meet the highest standards before reaching our customers,” she said.

Menya also highlighted that the company’s Kampala Tank Farm hosts the first ISO/IEC 17025 accredited fuel quality laboratory of its kind, applying globally recognised standards, tools and methodologies in carrying out testing and calibration services for petroleum products.

The laboratory plays a critical role in verifying product integrity and ensuring compliance with both international specifications and national regulatory requirements.

The initiative also reflects the company’s continued investments in infrastructure, operational technology and skills development to support Uganda’s growing energy demand and maintain a reliable supply for motorists, businesses and households.

The depot engagement reflects Vivo Energy Uganda’s ongoing commitment to responsible operations, customer trust and continuous investment in systems that deliver safe, reliable and high-quality energy solutions across Uganda.