IRA launches the complaints management system
Speaking during the launch in Kampala, the top executives at Insurance Regulatory Authority described the online system as a potential game changer on how complaints will be handled
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Insurance Regulatory Authority (IRA) chief executive officer, Ibrahim Kaddunabbi Lubega
By NewVision Reporter
Journalists @NewVision
The Insurance Regulatory Authority (IRA) has launched a Complaints Management System (CMS) which according to the chief executive officer, Ibrahim Kaddunabbi Lubega, will boost transparency in the insurance industry.
Speaking during