Customer-centricity could be the silver bullet for your business
While some businesses in Uganda are struggling to keep afloat in the tough economic environment characterized by high fuel prices and rising inflation, there are also those that are thriving.
PREMIUM Business
Customer-centricity could be the silver bullet for your business
By NewVision Reporter
Journalists @NewVision
By Alhaj Kaddunabbi Ibrahim Lubega
A report by the NewVoiceMedia, “Serial Switchers,” reveals that poor customer service costs enterprises over $75bn (Sh283.58 trillion) globally per year.
Another study by Forbes also notes