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How social legitimacy can enhance Uganda’s development projects

Research on infrastructure and community acceptability in Africa shows that projects are more likely to succeed when local people are involved from initiation through monitoring and evaluation, because this builds ownership, trust and sustainability.

Social legitimacy must start before construction begins. (File photo)
By: Rogers Kamuhanda, Journalist @

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Uganda’s development ambition is visible in the roads, railways, electricity lines, fibre networks, water systems and oil infrastructure being planned or implemented across the country.

These projects are not ordinary engineering works. They are the pathways through which trade, mobility, digital connectivity, industrialisation, and social welfare are expected to flow and direct the country towards sustainable growth. However, too many of these projects are being slowed not only by funding gaps and procurement bottlenecks, but also by a deeper issue that is often underestimated: weak social legitimacy.

Social legitimacy refers to the acceptance, trust and confidence that communities give to a project because they believe it is fair, beneficial and respectful of their rights.

In projects in areas such as construction, telecommunications engineering and linear infrastructure, a technically sound project can still fail when affected communities feel ignored, under-compensated or misinformed. Therefore, Uganda must begin treating community acceptance as a core project deliverable, not as a public relations or tokenistic activity or compliance checklist.

Recent experience shows the cost of ignoring this reality. The Busega–Mpigi Expressway, a strategic link on the corridor from Kampala to western Uganda and regional borders, has faced delays partly linked to land acquisition disputes and funding gaps. Its cost has reportedly risen from the original sh547.5b to about sh1.35 trillion following scope expansion and related changes.

Similarly, Parliament was informed in 2025 that at least 27 major road and bridge projects had been suspended or slowed because of a government funding shortfall. These examples show that project delays are not small administrative inconveniences.

They translate into higher costs, idle equipment, frustrated citizens, lost economic opportunities and reduced public trust. Land acquisition and compensation remain among the most sensitive causes of project delay in Uganda. Roads, electricity transmission lines, pipelines, fibre optic routes and water systems are linear projects.

They pass through people’s land, homes, gardens, businesses, cultural sites and community spaces. Moreover, Uganda’s land tenure system is complex, involving freehold, leasehold, mailo, customary ownership, kibanja interests and overlapping claims. A project team that treats land merely as a technical right-of-way problem will almost certainly face resistance.

Why communities matter

Social legitimacy must start before construction begins. Communities need to know what the project is, why it matters, who will be affected, how compensation will be handled, what grievance channels exist and what benefits are expected. In many cases, resistance is not caused by opposition to development itself. It is caused by uncertainty, mistrust, perceived unfairness and poor communication.

Research on infrastructure and community acceptability in Africa shows that projects are more likely to succeed when local people are involved from initiation through monitoring and evaluation, because this builds ownership, trust and sustainability.

Uganda’s project implementing institutions should therefore strengthen three areas. The first is early stakeholder mapping.

Before contractors move to site, government agencies and project sponsors should identify all affected persons, local leaders, land interest holders, vulnerable groups, utility operators and business communities along the project corridor. This mapping should not be done as a formality. It should guide communication, compensation planning, risk management and project scheduling.

The second is transparent compensation and grievance management. Compensation should be timely, understandable and documented. Project affected persons should receive clear explanations on valuation, eligibility, payment timelines and appeal processes. Furthermore, grievance redress mechanisms should be accessible at community level, not only at ministry or contractor headquarters. When grievances are handled late, they turn into court cases, protests, political pressure and work stoppages.

The third is professional project governance. Studies on Uganda’s public road construction projects show that professionalism, monitoring, familiarity with regulatory frameworks, and compliance significantly enhance successful project implementation. This means that Uganda does not only need more money for infrastructure.

It also needs stronger project discipline.
Project teams should include engineers, project managers, sociologists, land officers, environmental specialists, communication experts and legal officers working as one integrated delivery unit.

There is also need to rethink how success is measured. For a long time, many public projects have been assessed mainly by time, cost and quality. These remain important. However, in today’s environment, a project should also be judged by stakeholder satisfaction, environmental compliance, grievance resolution, public trust and long-term usability.

A road or long-distance fibre network that is completed after years of disputes, inflated costs and community resentment cannot be called a complete success simply because asphalt or cables were laid.

For telecommunications and fibre infrastructure, the lesson is equally important. Uganda’s digital transformation depends on reliable fibre networks, towers, data infrastructure and shared ducts.

Yet telecom infrastructure also crosses communities, road reserves, wetlands, private land and urban business spaces. Poor coordination among operators, weak reinstatement of excavated areas, inadequate communication with local authorities and repeated trenching can create public frustration. In my experience, when we adopted the principle of social legitimacy, the outcomes of our projects were enhanced nearly
twice fold.

The incoming leadership in key ministries such as Works and Transport, Energy and Mineral Development, Water and Environment, Lands, Housing and Urban Development, and ICT has an opportunity to reset Uganda’s project delivery culture. President Museveni named the 2026–2031 Cabinet on May 26, 2026, creating a timely moment for renewed focus on infrastructure execution.

These ministries should jointly establish a social legitimacy framework for national development projects. Such a framework should require every major project to demonstrate readiness on land acquisition, community engagement, grievance management, compensation funding, environmental safeguards and communication before full-scale construction begins.

Development should not be delayed by avoidable conflict. Moreover, communities should not be treated as obstacles to progress. They are legitimate stakeholders whose land, livelihoods, culture and daily lives are affected by public investment. When communities trust a project, they protect it. When they feel excluded, they resist it. Therefore, social legitimacy is not a soft issue. It is a hard project success factor.

Uganda’s infrastructure agenda can still deliver transformation. However, this will require moving beyond the assumption that engineering drawings, financing agreements and contractor mobilization are enough.

The writer is a seasoned Engineer with RAK Engineering Ltd

 

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Uganda
Infrastructure
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