Accountability a precursor to quality service delivery
Publish Date: May 27, 2014
  • mail
  • img

By Jude Odaro

The practice of social accountability demands continued mutual working relationship between grassroots communities, local leaders, local artists and policy makers at local and national level as a mechanism for increasing access to information in order to improve public accountability.

Social accountability, therefore, remains critical in providing opportunities for open and honest dialogue between the Government and citizens for them to share information and tools that enable citizens to monitor performance in the delivery of public services proactively inform the authorities of service delivery gaps and provide practical ways to address the challenges through joint actions.

This potentially develop productive relationships and alliances between public institutions and citizens and restore citizens confidence in state institutions in championing public interest as a good governance practice.

The use of community-based monitoring and evaluation system as an accountability mechanism that empowers grassroots communities to understand the legal and institutional framework for citizen participation, public policies to enable them participate in planning, budget, implementation, monitor service delivery and hold duty bears is an important step to achieve trust and social accountability in Uganda.

The tool has been replicated by many state and none state actors as a bottom up social accountability mechanism that adapts to communities and culture. It also uses action learning approaches for community involvement in monitoring development projects and have the opportunity to build relationships with government structures through established platforms for holding policy-makers accountable.

Therefore, downward accountability can be achieved when government institutions at all levels appreciate the critical role of citizens, CSOs, media and information in order to become better advocates for good and responsive governance and committed to quality service delivery for all.

The writer works with Uganda Debt Network

The statements, comments, or opinions expressed through the use of New Vision Online are those of their respective authors, who are solely responsible for them, and do not necessarily represent the views held by the staff and management of New Vision Online.

New Vision Online reserves the right to moderate, publish or delete a post without warning or consultation with the author.Find out why we moderate comments. For any questions please contact digital@newvision.co.ug

  • mail
  • img
blog comments powered by Disqus
Also In This Section
Pope Francis in Africa: Leadership and Inspiration in the Face of Climate Change
THE Pope is in a unique position. As head of the smallest country in the world, his ability to legislate on climate change may have limited impact...
Climate change is here
Dear Pope Francis, Your visit to Uganda, which coincides with COP21 climate negotiations in Paris, comes at a crucial time, though, both for our country and the world...
After Paris
The attacks in Paris by individuals associated with the Islamic State, coming on the heels of bombings in Beirut and the downing of a Russian airliner over the Sinai Peninsula, reinforce the reality that the terrorist threat has entered a new and even more dangerous phase....
Hypocritical response of “international community” to terror attacks
The months of October/November 2015 will truly go down in the annals of our global history as a period of unprecedented resurgence in Islamic State of Iraq and the Levant (ISIL) - instigated terrorist assaults....
Empower children in this holiday break
December holidays are just an inch away in Uganda. Primary seven pupils are already at home in their holidays. Senior Four and Six are equally winding up their school programs. The rest of the classes will soon follow suit....
Why Paris Climate agreement should block fossil fuels
By Boaz Opio Do you ever wonder why despite all efforts global climate change activism put in stamping out dirty energy productions, there seems to be a resisting, highly biased force halting governments’ renewable energy development efforts?...
Is Uganda ready for the pope's visit?
Can't Say
follow us
subscribe to our news letter