Opinion
Accountability a precursor to quality service delivery
Publish Date: May 27, 2014
newvision
  • mail
  • img

By Jude Odaro

The practice of social accountability demands continued mutual working relationship between grassroots communities, local leaders, local artists and policy makers at local and national level as a mechanism for increasing access to information in order to improve public accountability.

Social accountability, therefore, remains critical in providing opportunities for open and honest dialogue between the Government and citizens for them to share information and tools that enable citizens to monitor performance in the delivery of public services proactively inform the authorities of service delivery gaps and provide practical ways to address the challenges through joint actions.

This potentially develop productive relationships and alliances between public institutions and citizens and restore citizens confidence in state institutions in championing public interest as a good governance practice.

The use of community-based monitoring and evaluation system as an accountability mechanism that empowers grassroots communities to understand the legal and institutional framework for citizen participation, public policies to enable them participate in planning, budget, implementation, monitor service delivery and hold duty bears is an important step to achieve trust and social accountability in Uganda.

The tool has been replicated by many state and none state actors as a bottom up social accountability mechanism that adapts to communities and culture. It also uses action learning approaches for community involvement in monitoring development projects and have the opportunity to build relationships with government structures through established platforms for holding policy-makers accountable.

Therefore, downward accountability can be achieved when government institutions at all levels appreciate the critical role of citizens, CSOs, media and information in order to become better advocates for good and responsive governance and committed to quality service delivery for all.

The writer works with Uganda Debt Network

The statements, comments, or opinions expressed through the use of New Vision Online are those of their respective authors, who are solely responsible for them, and do not necessarily represent the views held by the staff and management of New Vision Online.

New Vision Online reserves the right to moderate, publish or delete a post without warning or consultation with the author.Find out why we moderate comments. For any questions please contact digital@newvision.co.ug

  • mail
  • img
blog comments powered by Disqus
Also In This Section
Poverty and greed: the major culprits of environmental degradation
Our standards of living are based on inexpensive energy in the form of electricity and gasoline powering automobiles that are the major contributors to environmental problems in the world today, but let us not forget that earlier in history; automobiles were actually heralded for solving a distinct...
Climate change: The Impossible deal
For “shall”, substitute “may”. For example, change “countries signing this climate change treaty SHALL state how much they are going to cut their greenhouse emissions” to “countries signing this climate change treaty MAY state how much they are going to cut their emissions if they feel like it, but...
Who really cares about the Ugandan girl?
The UCE and UACE 2014 public examinations are now done with and the other classes are at home for Term Three holidays. The students from the secondary schools especially have flooded our localities. Most conspicuous of them will be the girls; but who cares?...
A delegate conference is not a pilgrimage
At the last NRM delegate’s conference held at Namboole, the National Executive tabled a motion regarding the period at which the holding of a delegate’s conference should be....
Corruption: they that are not corrupt can hurl the stones
So the 2014 Corruption Perceptions Index ranks Uganda 142nd out of 175 countries, according to Transparency International. Based on expert opinion, Transparency International says our level of public sector dishonesty is 26 out of 100. Denmark is the most transparent with a score of 92/100 while So...
The evil of deforestation
Africa is facing very many problems but few have been solved. One of the major ones is environmental degradation through deforestation. Deforestation is having a big impact on the environment....
What is causing the rise in Early child marriages?
Decaying social structures
Poor Education
None of the above
follow us
subscribe to our news letter