How to effectively manage business this season

COVID-19 BUSINESS

With the coming of COVID-19, a lot has gone wrong. Some people have lost jobs while others have had salary cuts.

With the easing of the lock down, many have started business while others are planning to start.
However, experts say that running a business is easy if you know the tips on how to run a business especially in this season. Here is how

Invest in things that are relevant to your clients
Prudence Ukkonika, the executive director Bella wine says when doing business, it is important to deal in things that your clients love to use.

This can be known by seeking for feedback from them after they have used your products. This helps you know what they want hence serving them best.

Be creative
Ukkonika notes that being innovative in the way we do things is the way to go especially during this season when there is low economic growth .

She says one should know that he or she has competitors so the only way to stand out is by doing things in a creative and innovative way.

Customer care is key
Lydia Batuuka, the director Jabez Events says the way you serve your clients makes them either come back or go to your competitors.

"So it's important that at such a time, you treat your clients well. Give them good customer care. If possible give after sales services. This is one way you can market yourself to them," she explains.

Take note of records
Batuuka says most times business owners fail to take records of their businesses, but that is not right. Records help you know how your business is doing. They help you know if you are making loses or profits.

She adds that in case you need a financial boast inform of a loan, your records can be used to grant you a loan.

Observe the stand operating procedures of COVID- 19
Batuuka adds that to avoid interruptions from health officials, its wise for business operators to observe the stand operating procedures of COVID- 19.

"This doesn't only protect you from getting infected with the virus, but it also protects your clients. So wear masks, sanitise your premises, avail a hand-washing place and ensure there is soap.

Also invest in a temperature gauge machine," she explains.