Why your firm is doing poorly
Mar 28, 2010
TO get great returns from workers, it is advised that proper communication is emphasised. <br>Business experts say the adoption of formal communication, involving amicable agreement with workers, contributes a lot to the returns of a firm. <br>
By Okwera Oyet
TO get great returns from workers, it is advised that proper communication is emphasised.
Business experts say the adoption of formal communication, involving amicable agreement with workers, contributes a lot to the returns of a firm.
According to communication experts, most conflicts at work stem from failed communication. This is common with employees, especially those that do not assess the impact of their statements.
Josephine Aguma, the National Insurance Corporation (NIC) corporate communications manager, says effective communication is paramount with external and internal stakeholders.
“Effective communication within companies should be punctuated with clear objectives, purpose and goals,†Aguma says, observing that most successful business empires have expanded because they understand the power of communication.
She says poor communication can result in low productivity if it is not addressed.
“When there is proper channels of communication between workers and employees, this will boost workers morale and increase productivity,’ says Aguma.
She adds that in crisis management, it is necessary for workers to be aware of the company’s position through effective communication to protect and enhance the company’s image.
She says there must be a strategies to assess damage that may result from lack of effective communication.
“To have committed workers, communication should be clear and consist.â€
Samuel Matekha, the Diamond Trust Bank, public relations officer, says being calm and composed before speaking to an employee sends a positive signal.
He advises bosses to use appropriate tones when addressing a different situation at work.
He adds that communication goes hand in hand with one’s mood and tone, so one should always be in amiable work relations when communicating to others.
“In the process of communicating effectively, when you realize that some one is not in the right mood and is getting annoyed; try to address your issues through another approach,†says Matekha.
The Public Relations Officer unveils that respect is paramount when communicating effectively.
He adds that when showing respect in terms of communications at work, one should put into consideration the choice of words as one may be regarded disrespectful.
According to Skylar Burris in his article six steps towards effective communications at work (on www.associatedcontent.com ) effective communication does help firms reap great profits.
Burris unveils that the process of effective communications should be complemented by a logical thought before talking.
He says this is important as it helps an employee at work be sure and asses the impact of statements before blurting out.
In his article, Burris adds that workers should be direct when communicating since neither the clients nor co-workers will be able to understand the medium of communication.
“It is necessary to expose and tackle problem situation in order to solve them, but we must also take time to accentuate the positive.
By being overly negative you can destroy a person’s desire to achieve or assist. But by pointing out one or two positives to balance every negative, you can encourage others work industriously,†quotes Burris in the article.
TO get great returns from workers, it is advised that proper communication is emphasised.
Business experts say the adoption of formal communication, involving amicable agreement with workers, contributes a lot to the returns of a firm.
According to communication experts, most conflicts at work stem from failed communication. This is common with employees, especially those that do not assess the impact of their statements.
Josephine Aguma, the National Insurance Corporation (NIC) corporate communications manager, says effective communication is paramount with external and internal stakeholders.
“Effective communication within companies should be punctuated with clear objectives, purpose and goals,†Aguma says, observing that most successful business empires have expanded because they understand the power of communication.
She says poor communication can result in low productivity if it is not addressed.
“When there is proper channels of communication between workers and employees, this will boost workers morale and increase productivity,’ says Aguma.
She adds that in crisis management, it is necessary for workers to be aware of the company’s position through effective communication to protect and enhance the company’s image.
She says there must be a strategies to assess damage that may result from lack of effective communication.
“To have committed workers, communication should be clear and consist.â€
Samuel Matekha, the Diamond Trust Bank, public relations officer, says being calm and composed before speaking to an employee sends a positive signal.
He advises bosses to use appropriate tones when addressing a different situation at work.
He adds that communication goes hand in hand with one’s mood and tone, so one should always be in amiable work relations when communicating to others.
“In the process of communicating effectively, when you realize that some one is not in the right mood and is getting annoyed; try to address your issues through another approach,†says Matekha.
The Public Relations Officer unveils that respect is paramount when communicating effectively.
He adds that when showing respect in terms of communications at work, one should put into consideration the choice of words as one may be regarded disrespectful.
According to Skylar Burris in his article six steps towards effective communications at work (on www.associatedcontent.com ) effective communication does help firms reap great profits.
Burris unveils that the process of effective communications should be complemented by a logical thought before talking.
He says this is important as it helps an employee at work be sure and asses the impact of statements before blurting out.
In his article, Burris adds that workers should be direct when communicating since neither the clients nor co-workers will be able to understand the medium of communication.
“It is necessary to expose and tackle problem situation in order to solve them, but we must also take time to accentuate the positive.
By being overly negative you can destroy a person’s desire to achieve or assist. But by pointing out one or two positives to balance every negative, you can encourage others work industriously,†quotes Burris in the article.