Unimoni celebrates Customer Service Week

Customers of Unimoni, a renowned global provider of financial solutions and a Finablr company, experienced something special during this International Customer Service Week.

Themed around ‘The Magic of Service', the seven-day celebration, which started from 7th October, witnessed various customer engagement programmes across the brand's retail outlets in the country.

In Uganda, Unimoni had organised a free eye check-up for customers in collaboration with Dr. Agarwal Eye Hospital. The financial brand also felicitated its customers for their brand loyalty and its various teams who had played a pivotal role in delivering and sustaining exceptional customer service.

The week-long celebrations also focused on themes such as self-awareness, product & service knowledge, problem-solving, empathy, and commitment.

The 2019 International Customer Service Week theme recognises that good service is magical. It can turn an unhappy customer into a satisfied long-term customer. It can turn an occasional customer into a repeat customer, and it can turn any customer into your biggest fan & advocate.