Standard Chartered Bank Uganda re-launches the priority banking customer value proposition

Standard Chartered Bank has re-launched its Priority Banking Customer Value Proposition (CVP). This is a priority awareness campaign that will run for three months and will unveil several offerings, benefits and great prizes for various stakeholders.

Priority Banking is our Premium Banking client segment that focuses on providing banking solutions with our signature service to the affluent clients. We launched it in 2010 and over the last 7 years, have consistently built the brand within the market.

With this proposition, our clients can enjoy the following benefits;
 Seamless high-quality everyday banking - As a Priority Client, one gets the Standard Chartered Visa Infinite Debit Card. With this card, we offer complementary access to over 800 airport lounges worldwide, multi-travel Insurance cover and extended warranty on purchased items.  The client also have access to 24-hour concierge services that provide you with a personal assistant who can be reached digitally or by phone, get Hilton Gold membership, access to the Visa Luxury Hotel Collection (VLHC) of over 900 hotels, YQ - Airport meet and assist service, 35% discount on AVIS, and 7% discount on Agoda.com when booking global hotels.

Growing your wealth and financing your property - We lend up to UGX 1.5 Billion or the equivalent in foreign currency for the sole purpose of acquiring residential property. In this case we extend up to 90% of the value of the property capped at the maximum loan value.  Clients also have the option to release equity from property they already own for access to funds that they can then invest elsewhere. We work closely with some of the best Property Developers in the market to give our clients the best possible property options.  We shall offer USD Home loans at an annual interest rate of 8% (4% below our prime lending rate of 12% p.a) for Home loans taken before 30th September 2017.

Making global banking simple - Clients travelling, working overseas or relocating can take advantage of our international network for their global banking and Wealth and Property Financing needs. Clients can enjoy cash withdrawals at no additional charge from our ATMs when they travel. 

Going the extra mile and rewarding our clients more - Clients enjoy access to our exclusive Priority Centres in Uganda to do their banking or hold a meeting at Lugogo Forest Mall and Speke Road (Head office), with 200 more worldwide as well as a 24/7 dedicated Priority hotline. At Priority Banking, we understand the importance of family, so we extend Priority privileges to your immediate family as well.

In Priority Banking, the affluent clients have much bigger and more complex needs compared to the other client segments. These clients are looking to invest more and grow their wealth as well as looking to acquire more property. Standard Chartered is uniquely positioned to cater to the diverse needs of the affluent clients, both locally & globally.

The Head of Retail Banking, where Priority Banking is segmented, Mr. Israel Arinaitwe spoke about how Standard Chartered Bank is a recognised leader in growing and protecting clients' wealth.

"We provide a comprehensive unbiased range of Wealth Solutions locally and globally to meet these needs. We are also uniquely positioned to provide financing Solutions to our clients in both Local currency and foreign currency with the highest loan limits available for an individual in the market. For instance, we are giving 90% financing of up to UGX 1.5 billion over 25 years on UGX Mortgages and 8% per annum interest on USD Mortgages until 30 September 2017.

Provided exclusively for our Priority Banking clients, Visa Infinite Card allows clients exclusive access to over 800 airport lounges using Lounge Key at no additional cost to the card holder. The card can be used to make payments of any kind from paying for groceries to restaurant & entertainment bills to travel & hotel bookings to monthly subscriptions to purchases during travel abroad to mention but a few.

We don't only believe in making day-to-day banking easier with digital solutions - but also believe in preserving our client's wealth. We are investing in our wealth management platforms to secure our clients' hard earned wealth for the long term", said Mr. Arinaitwe.

With the support of our unique Relationship Management structure supported by a team of experts, our Clients have exclusive access to our world class Priority Banking centres within the country and when they travel abroad. Our Clients enjoy the benefit of discounted pricing for various products and services.