MTN changes loading, checking balance codes

In an effort to improve the user experience of our customers, MTN has implemented the standard industry codes for loading airtime and checking balance for all Mobile voice customers in Uganda.

In line with regulatory requirements, MTN has changed the codes for loading Airtime from *155* to *130* and checking airtime balance from *156# to *131#.

These changes took effect on Sunday 1st March 2015.

MTN Chief Marketing Officer Mapula Bodibe said “these changes will ensure that we continue driving a positive customer experience.”

“The implementation means that the codes that MTN has been using since its inception in 1998 now change to the new ones, however the old codes will still be working alongside the new ones until we can ensure that all our customers have adopted to the new codes,” Mapula said.