Kenya Airways on Thursday, launched a new section on all its international and regional flights called Premier World, in a bid to improve passenger comfort to world class standards.
The $1m investment involves redesigning and combining first class and business class passengers. The new product marks a major shift by KQ, which in the past offered first class on regional routes and business class on international flights.
Speaking during the launch, Brian Presbury, KQ chief executive officer said, that the new class is another manifestation of the airlines vision to be a world class airline by the year 2005.
â€œAlready the airline has embarked on an aggressive modernisation drive by acquiring a new fleet of aircraft and expanded the airlines network to more than 1,400 city pair connections in the world,â€ he said.
He said the airline now offers four daily direct flights a week to Nairobi, with seamless connections to South Africa, the Middle East, Europe and the rest of Africa. He also noted that Kenya Airways punctuality ratings are now over 90%, among the highest in the world and that baggage loss or misconnection is considerably lowe than most at European airports.
â€œBut new aircraft, a strong network and punctuality ratings are not enough. In order for Kenya Airways to meet this world class standard, we must focus closely on our passenger needs while they are on board our aircraft,â€ Presbury said.
Kenya Airways in comfort zone