Science & technology
Apple to replace faulty iPhone 5 power button
Publish Date: Apr 28, 2014
Apple to replace faulty iPhone 5 power button
Apple has launched a replacement program for any users affected by a broken sleep/wake button on the iPhone 5. PHOTO/AFP
  • mail
  • img
newvision

Apple has launched a replacement program for any users affected by a broken sleep/wake button on the iPhone 5.

Some handsets manufactured after March 2013 have faulty mechanisms that can lead to problems with the switch, and as a result prevent the device from being turned off and on or locked in the usual way.

“Apple has determined that the sleep/wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently,” says Apple on the program’s official page.

“iPhone 5 models manufactured through March 2013 may be affected by this issue. Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number.”

Head to the replacement program page and enter your device’s serial number to see if you qualify for a free repair. If you do, then you can send your iPhone for inspection through the mail, or call in at an Apple Store or other authorized service provider. If you choose to take your handset to a store you can get a 16GB iPhone 5 on loan while yours is fixed.

The program is live in the U.S. and Canada today, and expands to other countries on May 2. The deal is good for up to two years after the device in question was purchased, so if your iPhone 5 hasn’t yet shown signs of the problem then there’s still plenty of time for you to make a claim.

Although Apple says that only a “small percentage” of devices are affected, the issue does seem to have been reported widely by users.

The statements, comments, or opinions expressed through the use of New Vision Online are those of their respective authors, who are solely responsible for them, and do not necessarily represent the views held by the staff and management of New Vision Online.

New Vision Online reserves the right to moderate, publish or delete a post without warning or consultation with the author.Find out why we moderate comments. For any questions please contact digital@newvision.co.ug

  • mail
  • img
blog comments powered by Disqus
Also In This Section
Researchers create
Australian researchers say they have created two jet engines using 3D printing in what is described a world-first....
Japan companies to jointly work on self-driving car technology
Japan's big three automakers will team up with electronics giants and the government in a bid to propel the country into the front ranks of self-driving car technology....
Facebook claims 2 million advertisers
Facebook said Tuesday it has boosted the number of advertisers on the social network to two million as it launched a mobile app for those managing their commercial pitches....
SIM maker Gemalto confirms possible spy attacks
European SIM maker Gemalto said Wednesday it had suffered hacking attacks that may have been conducted by US and British intelligence agencies but denied any "massive theft" of encryption keys that could be used to spy on conversations....
Most people in the developing world do not use the Internet, with access limited by high costs, poor availability and a lack of relevant content, a Facebook report said Tuesday....
Online child abuse moving to Skype, Bitcoin
HI-TECH criminals are increasingly selling live streams of child sex over legitimate chat sites and apps such as Skype for hard-to-trace virtual currencies like Bitcoin...
Should judges sentence murderers to death?
Yes
No
Can't Say
follow us
subscribe to our news letter