Science & technology
Apple to replace faulty iPhone 5 power button
Publish Date: Apr 28, 2014
Apple to replace faulty iPhone 5 power button
Apple has launched a replacement program for any users affected by a broken sleep/wake button on the iPhone 5. PHOTO/AFP
  • mail
  • img
newvision

Apple has launched a replacement program for any users affected by a broken sleep/wake button on the iPhone 5.

Some handsets manufactured after March 2013 have faulty mechanisms that can lead to problems with the switch, and as a result prevent the device from being turned off and on or locked in the usual way.

“Apple has determined that the sleep/wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently,” says Apple on the program’s official page.

“iPhone 5 models manufactured through March 2013 may be affected by this issue. Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number.”

Head to the replacement program page and enter your device’s serial number to see if you qualify for a free repair. If you do, then you can send your iPhone for inspection through the mail, or call in at an Apple Store or other authorized service provider. If you choose to take your handset to a store you can get a 16GB iPhone 5 on loan while yours is fixed.

The program is live in the U.S. and Canada today, and expands to other countries on May 2. The deal is good for up to two years after the device in question was purchased, so if your iPhone 5 hasn’t yet shown signs of the problem then there’s still plenty of time for you to make a claim.

Although Apple says that only a “small percentage” of devices are affected, the issue does seem to have been reported widely by users.

The statements, comments, or opinions expressed through the use of New Vision Online are those of their respective authors, who are solely responsible for them, and do not necessarily represent the views held by the staff and management of New Vision Online.

New Vision Online reserves the right to moderate, publish or delete a post without warning or consultation with the author.Find out why we moderate comments. For any questions please contact digital@newvision.co.ug

  • mail
  • img
blog comments powered by Disqus
Also In This Section
Second apparent leak of hacked celebrity nude pictures: US media
More nude celebrity photos, purportedly including reality star Kim Kardashian, circulated social media Saturday, in what appeared to be the second massive hacking-related leak in less than a month, US media reported....
Internet moguls Musk, Bezos shake up US space race
The space race to end America''s reliance on Russia escalated this week with a multibillion-dollar NASA award for SpaceX''s Elon Musk and an unexpected joint venture for Blue Origin''s Jeff Bezos....
Number of websites explodes past a billion . . . and still counting
The number of websites has burst above one billion and is growing apace, according to figures updated in real time by online tracker Internet Live Stats....
Samsung to release Note 4
Samsung announced Thursday that its eagerly-anticipated Note 4 "phablet" will be released on October 17....
Chinese buyers lead charge in iPhone 6 global debut
Buyers from China, deprived of the latest iPhone launch at home, were Friday among the first in line in Japan to grab the "6" and its new large-screen cousin as Apple hit back at rivals....
Google to boost Android encryption, joining Apple
GOOGLE and Apple have said they are hardening encryption tactics on devices powered by their mobile operating systems and tossing away the keys...
Should bride price be made optional?
Yes
No
Can't Say
follow us
subscribe to our news letter