Science & technology
Apple to replace faulty iPhone 5 power button
Publish Date: Apr 28, 2014
Apple to replace faulty iPhone 5 power button
Apple has launched a replacement program for any users affected by a broken sleep/wake button on the iPhone 5. PHOTO/AFP
  • mail
  • img
newvision

Apple has launched a replacement program for any users affected by a broken sleep/wake button on the iPhone 5.

Some handsets manufactured after March 2013 have faulty mechanisms that can lead to problems with the switch, and as a result prevent the device from being turned off and on or locked in the usual way.

“Apple has determined that the sleep/wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently,” says Apple on the program’s official page.

“iPhone 5 models manufactured through March 2013 may be affected by this issue. Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number.”

Head to the replacement program page and enter your device’s serial number to see if you qualify for a free repair. If you do, then you can send your iPhone for inspection through the mail, or call in at an Apple Store or other authorized service provider. If you choose to take your handset to a store you can get a 16GB iPhone 5 on loan while yours is fixed.

The program is live in the U.S. and Canada today, and expands to other countries on May 2. The deal is good for up to two years after the device in question was purchased, so if your iPhone 5 hasn’t yet shown signs of the problem then there’s still plenty of time for you to make a claim.

Although Apple says that only a “small percentage” of devices are affected, the issue does seem to have been reported widely by users.

The statements, comments, or opinions expressed through the use of New Vision Online are those of their respective authors, who are solely responsible for them, and do not necessarily represent the views held by the staff and management of New Vision Online.

New Vision Online reserves the right to moderate, publish or delete a post without warning or consultation with the author.Find out why we moderate comments. For any questions please contact digital@newvision.co.ug

  • mail
  • img
blog comments powered by Disqus
Also In This Section
Facebook, Instagram suffer outage but deny hacker attack
Facebook, the world's most popular social network, and its Instagram photo site were interrupted temporarily Tuesday, provoking panic, rumours of a hack, and jokes of how more than one billion users were struggling to cope....
NFL kicks off YouTube global game channel
The US National Football League on Monday kicked off a YouTube channel for games highlights, recaps and more online to viewers worldwide....
Microsoft profit dips as revenue rises
Microsoft on Monday reported that its quarterly profit dipped but revenue increased in a sign that it is adapting to lifestyles centered on mobile devices and cloud services....
Facebook unveils
Facebook said Monday it is testing a lightweight version of its mobile app for mobile phones with poor-quality Internet connections in emerging markets....
WikiLeaks accuses Google of handing over emails to US
Whistleblowing site WikiLeaks on Monday accused Google of handing over the emails and electronic data of its senior staff to the US authorities without providing notification until almost three years later....
Microsoft HoloLens goggles captivate
MICROSOFT HoloLens goggles have hit a sweet spot between Google Glass and virtual reality headgear, immersing users in a mesmerizing world of augmented reality holograms...
Is gambling the cause of poverty amomg youth?
Yes
No
Can't Say
follow us
subscribe to our news letter