Standard Chartered scoops best consumer digital bank award

Standard Chartered Bank Uganda has been awarded best consumer digital bank by Global Finance Magazine.
Standard Chartered Bank PLC largely dominated the Global Finance Magazine’s 2015 Best Consumer Digital Bank Awards in Asia, Africa and the Middle East, winning 17 country awards and 6 regional awards.

Global Finance selected winning banks based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.

Andrew Asira, Acting CEO Standard Chartered Bank said: “We are delighted that Global Finance has recognised our industry-leading digital banking capabilities. What is central to our efforts is creating convenience for our clients, so that they have access to banking anytime, anywhere and using whatever channels they prefer.

“We have invested heavily in technology and have been infusing a strong digital service culture among our staff. By being digital by design, our digital processes are end-to-end, so that clients have access to the same, seamless experience and high quality of service, whether they engage with us through mobile, online, at the branches, or ATMs.”

Our digital platforms cut across both mobile and online. With Online Banking, customers are able to make money transfers both local and international to any bank/branch in the world, check their transactional history, request for statements, set standing orders and much more, anytime, anywhere without visiting any of our branches.

Our Straight2Bank online banking platform for business and corporates on the other hand, is the best in class and market digital platform.  Straight2Bank enables our clients real-time access to their account balances and statements from the comfort of their offices, homes ,or anywhere in the world where they can access the internet.

The Platform gives the users absolute control enabling them customise the level of employee access to company accounts; design payments, payroll and trade finance templates the way one wants them; and enables one personalize their alerts so they only receive the information they need, when they need it. With enhanced security features, Straight2Bank offers both flexibility and peace-of-mind for users.