MTN Uganda the leading Mobile Money network has partnered with Centenary Bank Uganda to advance their ATM Cash out footprint by allowing customers to cash out at all Centenary bank ATMs across the country.
“At MTN we listen to our customers’ needs and wants and with this background we continuously strive to exploit opportunities that make the life of our customers smooth and simplified, and our partnership with Centenary back is absolutely another opportunity to reach out to customers all over the country with this new proposition,” said MTN’s acting Chief Marketing Officer Kenneth Kiddu.
Centenary bank’s 147 ATMs that are strategically located at all the 62 branches in the country will be utilized by millions of customers from centenary bank and MTN Mobile Money.
“We are constantly looking for opportunities to simplify banking; and continuously employing the latest and best technology available to make banking more convenient. In MTN Mobile Money, we have found a strong, reputable and reliable partner we can work with to deliver our promise to our customers and improve their experience,’’ commented Fabian Kasi the managing director Centenary Bank.
According to the central bank, Mobile Money transactions amounted to sh11.7 trillion in 2012, which was a 211% increase since 2011. MTN continues to lead Mobile Money in Uganda with over 6.2 million registered users since their launch in 2009.
“MTN is proud of the Mobile Money product because it has ably contributed to the country’s financial sector by improving on customers’ micro savings culture, money transfer activities, withdrawals and bill payments.
We are partnering with banks like Centenary bank so that our customers can seamlessly withdraw cash off their Mobile Money accounts using ATMs. The service is available to all MTN as well as Centenary bank customers who are registered on Mobile Money,” Kiddu added.
He welcomed the partnership with Centenary Bank, saying that it was yet another milestone to the success of MTN Mobile Money in Uganda.
Centenary Bank has been very successful in bringing a large number of rural non-banking populations into the banking conventional, rendering basic banking within their reach through expanded delivery channels, boosting their confidence, attracting them with a wide variety of affordable services and setting higher standards for customer service.
MTN and Centenary Bank are very assured that with the launch of the Mobile Money ATM cash out service, another new 24/7 service will be available to the millions of masses who are registered customers of MTN Mobile Money.
To access the ATM cash out service, a customer performs an easy two part process. On phone, the customer dial *165#, Selects Financial services, ATM Cash out, then ATM withdrawals. The customer then selects 1 to generate a TIN code (4 digit number), and then enters their mobile money pin. A TIN code will then be issued to the customer to use the ATM.
The customer then turns to the ATM machine, selects Mobile Money, and then MTN Mobile Money, enters their phone number, the amount they wish to withdraw, and their TIN code. The ATM then dispenses their cash and a transaction receipt. It’s that simple.
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MTN, Centenary Bank partner on mobile money ATM cash out service