Gaagaa Bus Services Company is doing an exemplary job

Sep 22, 2009

EDITOR—I commend Gaagaa Bus Services for setting hitherto unparalleled standards of service in the transport sector in this country. Boarding their Arua-bound 45-seater executive Scania was like setting foot in a five-star hotel.

EDITOR—I commend Gaagaa Bus Services for setting hitherto unparalleled standards of service in the transport sector in this country.

Boarding their Arua-bound 45-seater executive Scania was like setting foot in a five-star hotel.

Besides excellent on-board services, safety measures and good time management, their stable ticket prices and appreciation tickets are generous incentives that could make them thrive on other routes considering the hard financial times.

I urge the company to build capacity to take such services to other regions of the country in addition to Kampala, West Nile, Kigali and Bujumbura.

However, the management needs to act on some cargo clerks who overcharge passengers. There are also a few temperamental employees but overall, the service is excellent.

Abdul Karim Muhumuza
Kampala

(adsbygoogle = window.adsbygoogle || []).push({});